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Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614024181820-OVLAHERNT071ELE9XA8S/07+ynap-casestudy-cover-+onboarding+-+prereg+-+Desktop+The+Bookmark+refinement.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613316899444-A0LWN0G0GS3UO7K03O9G/Registered+user.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613329496455-DKUBFFY30PVBRAB89285/05_ynap-casestudy-journey+mapping+2.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613335924182-UE0YYCFWBRXNYMGNU55Y/06_ynap-casestudy-Services.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613333925971-RH45KPC2JE9GGVPJW4UT/05_ynap-casestudy-segment+mapping+1.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613333923918-1KJBIB6RQPCUM5E0JW25/05_ynap-casestudy-segment+mapping+2.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613333933132-XW0OQ2NKSZ8Y0NTC6JEJ/05_ynap-casestudy-segment+mapping+3.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613331333204-UH2CYZA0MVRKX21X61JY/guest+user.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613415145009-DYZKRNFXZQZDQYNTPRVR/07_ynap-casestudy-entry+point.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614099972511-HGO1Q0D3C9AO331HYZMP/09+ynap-casestudy-cover-+onboarding+-+prereg+-+mobile+refinement+3.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613331403831-GDAAIC902UFW83740YC5/New+EIP.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613335984086-4LQW2IXD5YGYKH27EAIW/06_ynap-casestudy-Content.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613319970979-NUTZUOPA7Y4IXDLUHSW5/EIP+Newsletter.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613327372686-N7FNDK6DLGQ9Q5PQYN2I/ynap-casestudy-patterns.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613994769858-4VI9NE2MKNL7SPAJCV3E/Screenshot+2021-02-15+at+17.42.29.png Case Studies - Onboarding; A holistic view from New User to an EIP Existing messaging example https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614025781394-F5RBLJOJ5W1S61CROM5Y/Artboard+Copy+2.png Case Studies - Onboarding; A holistic view from New User to an EIP Confused by swiping action on DOB notification. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614100286045-Y6GSKVTYCNEYEJOVGZ5U/08+ynap-casestudy-cover-+onboarding+-+prereg+-+mobile+refinement+2.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614027445415-28I7KR8Z5O4W5LTBUOAR/08+ynap-casestudy-cover-+onboarding+-+prereg+-+mobile+refinement+3.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614027439808-M9QF497704L2I62U96EX/08+ynap-casestudy-cover-+onboarding+-+prereg+-+mobile+refinement+1.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614025693277-XT16UUZHGU3K1B10BXMX/Artboard.png Case Studies - Onboarding; A holistic view from New User to an EIP “I expect promos to be relevant to me especially if I am signed in” https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613320669427-MWWFJG7CHP733KMUHPEP/ynap-casestudy-04+competitor.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613341383386-6Y4Z9NYPEJ406QM0L8RC/F602CDB6-40F1-4A9E-842C-A84DC02B47BD.JPG Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613335811539-X1JMIHSOL11RO9TEPH1Z/06_ynap-casestudy-shop.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1625481068892-AKTMEUQK7XOWS6O13276/03-Flow+example-Known+user+Copy.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613415750779-WFB7YROEBAN8PNW2XL0C/07_ynap-casestudy-Designers.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613336991312-ZQ1LZV4GVM0FFCIM8L2W/CX++Copy.jpg Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613337032315-8RTDS4O9JCBU42BF0NA1/CX+part+2+Copy.jpg Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613415421041-8NBQCY6XEXZD3317XB60/07_ynap-casestudy-Post+registration.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614021172107-NC0S76368DS6K8H0PJQA/04+ynap-casestudy-cover-+onboarding+-+prereg+-+bookmark.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614021171936-HCWMT4P0GFHO5BHCBS9T/05+ynap-casestudy-cover-+onboarding+-+prereg+-+draw.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614021609316-KIRMTYRHNGMRWDGSZ6SJ/06+ynap-casestudy-cover-+onboarding+-+prereg+-+bookmark+multiple.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613335557466-UOFCTLQGG1ZZM6P3B2VC/06_ynap-casestudy-Localisation.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613415806686-CUGZWIVDXKJDICWG0P1R/07_ynap-casestudy-News+letters.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613415548183-Q4CYIWDAFNJVLF2XF4S6/07_ynap-casestudy-Guest+check+out+.png Case Studies - Onboarding; A holistic view from New User to an EIP https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1614025810528-3NJUF8VXWEJ99G7HEG8S/Artboard+Copy+3.png Case Studies - Onboarding; A holistic view from New User to an EIP “I want to know more about the designer if i am going to sign up” https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1613319896499-OM9DMI6LZBQB0OY57MIS/App+onboarding.png Case Studies - Onboarding; A holistic view from New User to an EIP https://www.vickilouiseward.co.uk/casestudies/category/LVMH monthly 0.5 https://www.vickilouiseward.co.uk/casestudies/category/Louis+Vuitton monthly 0.5 https://www.vickilouiseward.co.uk/casestudies/category/ASOS monthly 0.5 https://www.vickilouiseward.co.uk/casestudies/category/YNAP monthly 0.5 https://www.vickilouiseward.co.uk/casestudies/category/Immediate+Media monthly 0.5 https://www.vickilouiseward.co.uk/work daily 1.0 2024-08-06 https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/884d0201-118e-495c-8667-ddd73c097357/After+effects.png https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/67fa60b1-488b-4bfc-85ab-d720de51bc77/Figma.png https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/00639fee-f44e-47d5-9597-3bd36c7be748/Illustration.png https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/4cce62e6-e411-4001-9a7e-ae3cef2b78ab/Photoshop.png https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/32fc5271-cc59-49d4-a6b8-c8ad877ad284/Principle.png https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/075a73ec-ac57-41f4-9edd-93860ac5a98e/XD.png https://www.vickilouiseward.co.uk/work/vashi-coming-soon monthly 0.5 2022-08-10 https://www.vickilouiseward.co.uk/work/yoox-net-a-porter monthly 0.5 2022-10-03 https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624808608305-BTCUVMTS7XNXRDPY5AEO/YNAP_SIFU_Hero.png https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624634605479-F2R1CXB3MH12NI9D4VXU/Team+workshop+2.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624305935260-R5KJGNAIQKU97C2J8OLM/Team+workshop+1.png Portfolio - Yoox Net-A-Porter https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624978986144-1GS6Y5U98B12CEVNW349/00+-+Case+Study+-+RAF.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624631850786-JZ0RX7YOT63118J66V2K/Portfolio+-+Case+study+-+SIFU.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624632246671-LOSEZAA33TJMH4H1Q0FW/Portfolio+-+Case+study+-+Sustainable+packaging.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624915094423-A482OE3IBVD3OKSP8S0B/08_YNAP_SIFU_img2.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624915128151-W2QJA8HZSOYUKD715UO6/09_YNAP_Accessability_img2.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624916418602-BJ4YDEZVQCWAUBX857NZ/11_YNAP_SIFU+-+Search_img1+Copy.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624909805457-H8Q2OEAURIYDCIVQ42FE/03+YNAP_Ref+a+friend_img3.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624911896540-04EYKPIJBK3Y5S1T0FUL/05_YNAP_SIFU_img1.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624910566397-FIUIIJWUUW9T03CJLW9C/02+YNAP_Ref+a+friend_img2.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624916455271-WHMDIZ8NZ5FJ3QF6SNMF/12_YNAP_Accessability_img1+Copy.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624915057234-2CEU1DNNWQAS5E09ESU4/07_YNAP_SIFU+-+Search_img1.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624978832495-T4G9ONN47HWHL98WN0LQ/01+YNAP_Ref+a+friend_img1.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624911924942-TTNLRP98WB89HO5K8TZN/06_YNAP_SIFU_img2.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624910599635-F1WPTGQYTL3ECPTIZYXS/04+YNAP_Onboarding_img4.png Portfolio - Yoox Net-A-Porter - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.vickilouiseward.co.uk/work/stella-macartney monthly 0.5 2024-07-16 https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/a457e964-e541-4fa1-8006-044e8b849868/LVMH-Stella_SIFU_Hero.png https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/e0d6ff42-9173-4adf-880b-a8254236e8a3/Figma-+Prototyping+B%26W.png Portfolio - Stella McCartney - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/51d799e1-318c-4930-b1a4-b1a18f0f3fa6/Miro+recording+B%26W.jpg Portfolio - Stella McCartney - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/64f1bc31-3da6-4787-b326-f280ac428ca2/Case+Study+-+Website.png Portfolio - Stella McCartney - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/d78c03bb-dcf5-49fc-afc3-82c0323fe4a3/Design+system+Case+Study.png Portfolio - Stella McCartney - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/61c33126-bdc5-4b63-bf8f-1e1d3cb32942/Screenshot+2024-08-06+at+10.29.13.jpg https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/38cf5e63-aa40-4e64-9963-ef41195d2df1/Screenshot+2024-08-06+at+10.31.54.png https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/a0cd7dbc-d255-444b-bc99-1ad166a418e8/Screenshot+2022-10-04+at+19.26.09.png Portfolio - Stella McCartney https://www.vickilouiseward.co.uk/work/lvmh monthly 0.5 2024-07-16 https://www.vickilouiseward.co.uk/work/beamly monthly 0.5 2021-01-24 https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624796797737-9YE2H1XBGFXLF6E3ABB0/Beamly_Hero.png Portfolio - Beamly - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.vickilouiseward.co.uk/work/immediate-media monthly 0.5 2021-01-24 https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624827898831-0IGGN62PF0GF6II2VD50/YNAP_SIFU_Hero.png Portfolio - Immediate Media - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.vickilouiseward.co.uk/work/asos monthly 0.5 2021-01-24 https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624998869124-9HTXVI0LRM5SHMF5H44Q/01_ASOS_PLP+header.png Portfolio - Asos - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/600d4c5a6c455e4aedfb5cf8/1624812755476-MU0MXBUML4DKIAAVF4PP/Photo_Process.png Portfolio - 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